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This Privacy Statement applies to our sales, marketing and customer care activities, as well as all membership and student services activities. It was last updated and published on January 9th, 2020.
The Institute of Project Management (“the Institute”) promotes project management training education, certification and related member services. The Institute develops and delivers classroom-based training courses at various locations throughout Ireland, and also on-demand corporate training courses located at the client’s premises.
The Institute’s headquarters registered address is the following:
Institute of Project Management
25 Upper Mount Stree
The Institute is a data controller and, as such, we fully respect your right to privacy and actively seek to preserve the privacy rights of those who share information with us. The Institute will treat any personal information with the highest of standards of security and confidentiality, in accordance with the General Dara Protection Regulation (EU) 2016/679 and the Data Protection Act 2018.
Why and How we collect personal data
The Institute collects personal data in order to respond to your needs for information and services.
We may collect your personal data in a variety of ways during our service-related communication and activities. This can include, but it is not limited to, emails, phone calls, in-person contact, physical letters, documents, website visits, when you register on our website, place an order, subscribe to the newsletter, respond to a survey, fill out a form, submit documentation, and in connection with other activities, services, features or resources we make available on our website. You may be asked for, as circumstances dictate, name, email address, postal address, phone number, professional and educational background, company’s name and contact information.
The Institute will collect personal data information only if voluntarily provided or submitted. Users can always refuse to supply personal information, except that it may prevent them from engaging in certain website-related activities or services.
Personal Data Retention
We retain your personal data for as long as we find it necessary to fulfil the purpose for which the personal data was collected, while also considering our need to answer your queries or resolve possible issues, to comply with legal requirements under applicable laws, to attend to any legal claims/complaints, and for safeguarding purposes. When the personal data that we have collected is no longer required, we will delete it in a secure manner. We may process data for statistical purposes, but in such cases, your data will be anonymous.
The following details the information we collect, why we collect it, the basis for processing and how long we retain it.
Legal Basis to collect and process personal data
Personal information will not be sold to third parties, or provided to direct marketing companies or other such organisations without your permission.
The Institute may share your data with third parties only where necessary for the purposes of fulfilling our offering and services, and where there is a legal basis to do so. These are:
Personal Data and Awarding Bodies (QQI, TU Dublin and IPMA®)
For specific offerings and services, the Institute will collect, store and process special categories of personal data, such as Public Personal Social Numbers (PPSN) and sensitive personal data in the form of dates of birth, gender and home addresses. This information is required to be collected by us for any students being submitted by us for certification to Quality and Qualifications Ireland (QQI), TU Dublin – Tallaght Campus and International Project Management Association (IPMA), as delegated. We only submit this information to QQI and IPMA, as applicable, on your behalf and all data is securely deleted by us once submitted. Internal access to this data is restricted to only those individuals involved in collecting, storing and submitting the information to QQI and IPMA.
The information which you provide to us will ordinarily be stored on our secure servers. However, we do work with third party contractors, some of whom host and operate certain features of the website and our systems. We and our service providers take appropriate technical and organisational measures to ensure that your data is treated securely and in accordance with this Privacy Statement.
Beacons include standard information from your web browser, such as browser type and language, IP address, and the actions taken by a user on the company’s website (such as views and clicks). A Cookie is a small file of letters and numbers that we place on your computer or mobile device if you agree.
The information collected allows us to distinguish you from other users of our website, which helps us to provide you with a good experience when you browse our website, allows us to improve our website and detect and prevent security threats and abuse.
Please submit requests under this section or if you have any other queries or concerns or requests about privacy on this website as follows.
Any queries, concerns or requests should be sent by email
or by post to:
Data Protection Team,
Institute of Project Management Ireland,
25 Upper Mount Street,
Requests should provide sufficient details to ensure we can identify the appropriate personal data. We may also require additional proof of identification to ensure we are delivering the correct response to the correct person.
We will respond to any requests under this section without delay and within one month. If your request results in complex processing we may require an extension to the one month response time and if so we will inform you as early as possible and within the initial month.
You have the right to make a complaint at any time to the Data Protection Commissioner, www.dataprotection.ie, however we would appreciate the opportunity to deal with your concerns, so please contact us in the first instance.